Join Teleperformance’s dynamic team as a Remote Customer Service Representative and provide exceptional customer support from the comfort of your own home. As a vital member of our team, you will engage with customers via phone, email, and chat to address inquiries, resolve issues, and ensure a positive customer experience.
What You Will Do:
- Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat.
- Provide accurate information about products, services, and company policies.
- Troubleshoot and resolve customer issues with empathy and efficiency.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members and other departments to ensure customer needs are met effectively.
Requirements:
- High school diploma or equivalent; college degree preferred.
- Previous customer service experience preferred but not required.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and a customer-focused mindset.
- Ability to multitask, prioritize, and work efficiently in a remote environment.
- Proficiency in basic computer applications and software.
- Reliable high-speed internet connection and a quiet workspace conducive to remote work.
Opportunity Benefits:
- Flexible part-time schedule, allowing for work-life balance.
- Competitive hourly wage with opportunities for performance-based bonuses.
- Comprehensive training and ongoing support to ensure your success.
- Advancement opportunities within the company for top performers.
- Work-from-home convenience, saving time and money on commuting.
- Join a diverse and inclusive team dedicated to delivering exceptional customer service.
Don’t miss this exciting opportunity to join Teleperformance’s Work-from-Home team and make a positive impact while enjoying the flexibility of remote work! Apply now to start your journey with us.
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