Job Details:-
Hiring Organization:- Walgreens
Post Name: Call Center Representative
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $25/Hour
Locations:- Orlando, USA
System Summary:
As per state and government guidelines, performs information section and patient enrollment. Answerable for goal of outsider oddballs and answering high volume client requests, working under direct management. Observes guideline working systems and performs obligations as per Organization approaches and techniques. Liable for utilizing drug store frameworks to acquire patient and medication data. Obligations might differ in view of allocated division. Walgreens Customer Service Jobs.
Work Liabilities
Utilizing Walgreens remedy information section methods and rules, processes new quiet enlistment by entering information into suitable framework. Handles patient medicine demands inside HIPAA rules and enters top off orders for handling. Investigates to get missing solution data, and deciphers clinical truncations (SIG codes). Settle all information passage related special cases. Walgreens Customer Service Jobs.
Handles correspondence to patients (inbound calls, talks, messages) and settles on outbound decisions to prescribers and patients on a case by case basis. Walgreens Customer Service Jobs.
Settle Outsider Oddballs by inspecting, gathering data, making revisions and resubmitting for handling as per individual arrangement necessities. Settles on phone decisions to back up plans and others to get data, gain abrogate endorsement or in any case settle the Outsider Oddballs. Walgreens Customer Service Jobs.
Gives help to Drug specialists, both those in the office and those at different areas. Recognizes and imparts issues to senior level staff as proper. Walgreens Customer Service Jobs.
Should acquire dynamic expert permit or affirmation inside the initial 90 days, and keep a functioning specialist permit or accreditation. Walgreens Customer Service Jobs.
Fundamental Capabilities
Essential level PC abilities (for instance: fire up and close down PC, use mouse to point and snap, begin and close projects, switch between programs, save records, print reports as well as access data on-line). Walgreens Customer Service Jobs.
Fundamental Web crawlers abilities to incorporate opening a program, composing in URLs in the right area, utilizing a web search tool, bookmarking a website, exploring utilizing back/forward/stop fastens, and finishing up structures on the web. Walgreens Customer Service Jobs.
Middle of the road level keyboarding abilities (something like 25 WPM, typing by memory, organizing reports). Walgreens Customer Service Jobs.
Impart really recorded as a hard copy and verbally.
Favored Capabilities
No less than 2 year of drug store expert involvement with a retail or call focus climate.
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Something like year and a half as a drug store expert with a declaration/enlistment by state as conceded by the State board for Drug store or broadly perceived confirmation office. Walgreens Customer Service Jobs.
Experience giving client assistance to inward and outer clients, including fulfilling quality guidelines for administrations, and assessment of consumer loyalty. Walgreens Customer Service Jobs.
Moderate to cutting edge level keyboarding abilities (somewhere around 35 WPM, typing by memory, designing records). Walgreens Customer Service Jobs.
Familiarity with Spanish and English.
Walgreens Customer Service Jobs (Remote) ::: USA $25/Hour