You will be responsible for working with XFN teams in creating risk assessment studies, collaborating with creation of contingency plans and possible recovery action items, and operationalizing resources to support crisis at hand. As you excel in this role, you may be asked to provide ongoing mentorship and coaching in both 1:1 and group environments to team members in and out region. Take part in the global Global Escalations analyst on-call rotation, closing gaps in coverage where necessary. You may also act as secondary/tertiary escalation point to provide air cover to other analysts across the team when they are primary on-call. Work on crisis management documentation to streamline operational processes, identify gaps, and propose mitigating plans for continuous improvement. You act as a program manager by managing several projects including but not limited to crisis management, oncall, and vendor assistance.

Strategic Response Analyst