Sr Software Engineer (Salesforce)

Department:

Technology

Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Senior Software Engineer will support Culture and Engagement, Outreach and Employee Experience Teams by identifying and preventing production problems and implementing immediate resolution efforts across technology areas. This role will write program codes and test, document and implement application systems in accordance with Customer requirements, organizational methodologies, and standards. The Senior Software Engineer is a skilled communicator and self-starter ready to mentor Software Engineers and make a lasting impact on the future of Southwest’s Technology.

Sr Software Engineer (Salesforce)

Additional Details 

  • This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.
  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Responsibilities

  • Drive the technical direction and feature roadmap of large-scale cloud systems
  • Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members
  • Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions
  • Drives detailed definition of feature requirements through discussions with product managers and customers
  • Supports continuous improvement by investigating alternatives and new technologies
  • Prepares and installs solutions by determining and designing system specifications, standards, and programming
  • Evaluates code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems
  • Mentor Software Engineers to allow for skill/knowledge development through advice, coaching, and training opportunities
  • Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
  • May perform other job duties as directed by Employee’s Leaders

Sr Software Engineer (Salesforce)

Knowledge, Skills and Abilities

  • Advanced knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience
  • Proactively shares knowledge and skills of software development and testing to solve a range of problems
  • Advanced knowledge of at least one required programming language
  • Excellent partnering, communication, negotiation skills, and execution in working with various Technology or partner Teams
  • Ability to articulate (verbally / visually) ideas, approach, concepts, options, risk, impact, and provides guidance to technical, non-technical, and Leadership audiences
  • Ability to lead multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work
  • Ability to mentor others
  • Ability to lead ideating, presentations, mentoring and group-thinking sessions
  • Ability to influence without authority

Education

  • Required: High School Diploma or GED
  • Required: Bachelor’s Degree in Business, Engineering, Computer Science, or Information Systems, or related field; or equivalent formal training

Experience

Other Jobs You May Be Interested In

  • Required: Advanced-level experience, seasoned and specialized knowledge in software development and methodologies
  • Preferred: Advanced-level experience with customization on the Salesforce Lightning platform which should include: Lightning Web Components using the Lightning Design System framework, Apex, Apex Data Loader, Flow, Triggers, SOQL, and declarative platform tools (Process Builder, Visual Workflow, Lightning App Builder, etc.)
  • Preferred: Advanced-level experience assisting with Salesforce API integration for applications residing on various platforms (custom API implementations)
  • Preferred: Experience with SaaS products and support model
  • Preferred: Experience maintaining and delivering products leveraging AWS services and Salesforce development
  • Preferred: Experience with Javascript, Python, HTML, and CSS
  • Preferred: Experience using DevOps tools (e.g. Gitlab, SonarQube, Salesforce DX, etc)

Licensing/Certification

  • N/A

Sr Software Engineer (Salesforce)

Physical Abilities

  • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits

  • Competitive market salary from $137,250 per year to $152,500 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Sr Software Engineer (Salesforce)

Benefits you’ll love:   

  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
  • Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
  • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
  • Competitive health insurance for you and your eligible dependents (including pets)
  • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits

***Profit Sharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.