Description
At Amazon, we’re working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help us build the place to find and buy anything online, this is your chance to make history.
The Program Management Office (PMO) Program Manager, reporting to the Leader of PMO, is responsible for executing the framework and governance to deliver Global Procurement Organization’s (GPO) large-scale and cross-collaboration projects, programs, and portfolios. Collaborating with a team of program managers, this role oversees cross-GPO pillar strategic initiatives, while driving project performance enhancements and process optimization.
This role collaborates closely with GPO Leaders, sponsors, partners, and stakeholders at all organizational levels to execute and realize comprehensive global improvement strategies aligned with business objectives. Additionally, this role partners with GPO Pillar single-threaded leaders (STLs) to ensure successful project outcomes, including the support to a GPO Program Management Forum, to enable the delivery of GPO’s vision and strategic imperatives.
Key job responsibilities
Candidates Must Have
- Strong understanding of performance improvement methodologies, root cause analysis, and change management is required.
- Demonstrated ability of executing multiple complex projects to successful completion is required.
- Experience working cross functionally with tech and non-tech teams.
- Experience implementing process improvement initiatives using data and metrics.
- Experience building processes, project planning, and schedules.
- Experience using PM tools (i.e., Asana, MS Project, etc.).
- Experience defining program requirements and using data and metrics to determine improvements.
- Approximately 30% travel
Basic Qualifications
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor’s degree
Preferred Qualifications
- 2+ years of driving process improvements experience.
- Master’s degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.
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