Job Summary:
Position: Resort Reservations Specialist
Salary: Hourly
Working Hours: Full-time
Company: Disney
Location: Remote
Benefits: Health, Dental, Paid Training, Paid Vacations, Employee Discounts, Retirement Plan
Description:
As a Resort Reservations Specialist at Disney, you will be responsible for assisting guests with booking their dream vacations at our world-renowned resorts. You will provide exceptional customer service, answer inquiries, and make reservations using our reservation system. This role requires excellent communication skills, attention to detail, and a passion for creating magical experiences for our guests.
Requirements:
1. High school diploma or equivalent
2. Previous customer service experience
3. Strong computer skills
4. Ability to work independently and as part of a team
5. Excellent communication skills
6. Attention to detail
7. Ability to work in a fast-paced environment
Responsibilities:
1. Assist guests with booking resort reservations
2. Provide accurate information about resort amenities and services
3. Respond to guest inquiries via phone, email, and chat
4. Process reservations using our reservation system
5. Maintain a positive attitude and professional demeanor at all times
6. Meet and exceed performance goals
7. Collaborate with team members to ensure guest satisfaction
Benefits:
– Health and dental insurance
– Paid training
– Paid vacations
– Employee discounts on Disney products and services
– Retirement plan options
Educational Qualifications:
– High school diploma or equivalent
Experience:
– Previous customer service experience preferred
Company Overview:
Disney is a globally recognized entertainment company known for creating magical experiences for guests of all ages. As a Resort Reservations Specialist, you will have the opportunity to be a part of a team that helps create unforgettable memories for our guests. Join us in making dreams come true at Disney!
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