Job Details:-

Hiring Organization:- Microsoft

Post Name: Service Engineer II – Customer Response

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $24/Hour

Locations:- Redmond, USA

Job Descriptions:

The Help Designer II-Client Reaction (CxRE) works with a basic client centered job inside designing for extraordinary mists and contributions that give clients administration and highlights past what is presented inside the overall business space. The CxRE is answerable for overseeing and driving accelerations at all severities, including those raised by clients (CRI), administration alarms (SRI) or accelerations from inside designing groups (ERI). Microsoft Remote Customer Service Jobs.

Our essential obligation is to relieve client influence by working intimately with client service, our SRE (Site Unwavering quality Specialist) groups, part groups, and straightforwardly or by implication with our clients. The CxRE is expected to distinguish and acquire the right assets to determine perplexing and high-influence client or administration issues, and to give direction and experiences to work on the quality and dependability of our administrations. Microsoft Remote Customer Service Jobs.

Available for any emergencies Climate:
Work hours for this position are essentially Monday-Friday during Pacific timezone hours, notwithstanding required cooperation in a late night available for any emergencies revolution. Hours are looked into routinely with potential for alteration in light of business needs

Area: This job requires working during Pacific timezone hours. By applying to this U.S. based position, while remote work is conceivable, migration doesn’t matter/isn’t accommodated the job.

Obligations
Acknowledge and emergency approaching accelerations and resolve the issues straightforwardly or allocate them to the proper assets. Microsoft Remote Customer Service Jobs.

Give direction and help to client assistance groups (counting account groups, and Expert) and the clients, and impart the status and progress of the accelerations. Microsoft Remote Customer Service Jobs.

Deal with the heightening lifecycle and guarantee that the issues are settled inside the concurred SLAs and client assumptions. Microsoft Remote Customer Service Jobs.

Archive the heightening subtleties, activities, and results, and offer the learnings and best practices with the designing and backing groups. Microsoft Remote Customer Service Jobs.

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Microsoft Remote Customer Service Jobs $24/Hour