Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Mgr Technology SCM
Job Description:
Job Summary
All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Manager Technology Supply Chain Management supports our Purpose by providing strategic sourcing, contracting, and negotiation support for Customer and commercial focused technology. This role builds and maintains strong relationships with the correct suppliers as well as utilizes tools to manage suppliers. The Manager Technology Supply Chain Management is a strong communicator and strategic thinker who looks forward to driving the future of technology at Southwest.
Additional Details:
- The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.
- U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Model the Southwest Way
- Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees
- Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment
- Invest in Leadership and self-growth through participating in continuous learning and development
Mgr Technology SCM
Responsibilities
- Develop a competent, productive, knowledgeable, effective and Customer Service-oriented Team by: recruiting and hiring qualified applicants; providing training and orientation on departmental policies and procedures; assigning work responsibilities and priorities; Leading work activities and evaluating the performance of the Team
- Work with Sr. Leadership across SWA to develop sourcing strategies in support of their business objectives
- Help build strategic procurement capabilities through training with cross-functional Teams, and through training on new techniques
- Advise technology and Stakeholders on common risk elements of a supplier agreement and/or program or project
- Demonstrate an understanding of technology methodologies & concepts such as SAAS, Agile development, DevOps, etc.
- Demonstrate an understanding of technology contract specific concerns such as IP ownership, SLAs, Cybersecurity, and data protection
- Develop, monitor, and review policies and procedures to ensure compliance with Federal regulations and Company standards and policies
- Develop expertise in advanced procurement methods, including, but not limited to: Strategic Sourcing, Transactional Efficiencies, Global Sourcing, Value Engineering, TCO, and Supplier Development within the Team
- Demonstrate the highest level of ethics and integrity in all transactions
- May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills and Abilities
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- Knowledge of the Technology market, suppliers, and industry trends
- Highly Skilled in considering the relative costs and benefits of potential actions to choose the most appropriate one
- Skilled in working with Legal, Insurance, Tax and other relevant departments to ensure that their requirements are captured in contracts
- Ability to develop and implement Team goals, conduct Team building activities, coach and mentor others, and provide timely and effective feedback on performance and career guidance
- Ability to provide input for and assist with budget development and ensure effective utilization of fiscal resources
- Ability to provide direction and guidance around day-to-day activities related to strategic sourcing, contract drafting, negotiation, sourcing and payment
- Ability to track and analyze Team’s performance by monitoring key productivity measurements
- Ability to bring others together to reconcile differences
- Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
- Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)
Education
- Required: High School Diploma or GED
Mgr Technology SCM
Experience
- Demonstrated experience in directly or indirectly leading Team(s)
- Fully functioning, broad knowledge in Supply Chain, Finance, Technology or related field
- Preferred: Experience with Contract Negotiation, Contract Drafting, and or Strategic Sourcing on Enterprise level Technology efforts or multimillion dollar sized efforts
- Preferred: Experience with Enterprise level Technology (Software, Hardware, and SaaS) contract negotiation, drafting, and/or strategic sourcing
- Preferred – Airline experience
- Preferred – Large Corporate Commercial or Commerical supporting experience (Digital Customer Experience, Marketing, Revenue Management, Customer Support)
Licensing/Certification
- N/A
Physical Abilities
- Ability to perform work duties from limited space workstation/desk/office area for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Mgr Technology SCM
Other Qualifications
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
- Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information
- Ability to work extended work hours, as necessary.
Pay & Benefits:
Competitive market salary from $130,750 to $145,300 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Mgr Technology SCM
Benefits you’ll love:
- Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
- Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
- Potential for annual Profit Sharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
- Competitive health insurance for you and your eligible dependents (including pets)
- Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.