Ecommerce Order Processing Support Clerk

Are you a detail-oriented and customer-focused individual looking to join a dynamic team in the retail industry? Costco Wholesale is seeking an Ecommerce Order Processing Support Clerk to join our team and help us provide exceptional service to our online customers. In this role, you will be responsible for processing and fulfilling online orders, resolving customer inquiries, and maintaining accurate inventory levels. We are looking for someone who is organized, adaptable, and has a passion for delivering top-notch customer service. If you thrive in a fast-paced environment and have the qualifications we’re looking for, we encourage you to apply for this exciting opportunity at Costco Wholesale.

1. Process and fulfill online orders in a timely and accurate manner.
2. Monitor and maintain accurate inventory levels to ensure product availability for online customers.
3. Resolve customer inquiries and concerns related to online orders in a professional and timely manner.
4. Provide exceptional customer service by addressing customer needs and concerns with a positive and helpful attitude.
5. Follow company policies and procedures to ensure all online orders are processed accurately and efficiently.
6. Keep track of incoming and outgoing shipments to ensure timely delivery and minimize errors.
7. Assist in creating and maintaining a positive and efficient work environment.
8. Collaborate with other team members to improve processes and procedures for online order processing.
9. Complete administrative tasks such as data entry and record keeping.
10. Stay up-to-date with product knowledge and changes in company policies and procedures.
11. Adhere to safety and security protocols to maintain a safe working environment.
12. Maintain a clean and organized work area to ensure a smooth workflow.
13. Attend training sessions and meetings to stay informed about new products and company updates.
14. Adapt quickly to changes in processes and procedures.
15. Perform other duties as assigned by the supervisor.