Director, Sales Operations Director, Sales Operations Benefits Pulled from the full job description 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Tuition reimbursement Vision insurance Full job description Delta Dental of New Jersey, Inc., located in Parsippany New Jersey is currently seeking a sales operations leader to drive the delivery of efficient workflows, processes, content, data and sales operational leadership across segments in NJ and CT, and provide highly effective tools and insights in support of achieving organizational sales and retention goals. Business/Sales Sponsorship of Salesforce.com and other Enterprise Project Initiatives. Reporting to the Chief Sales Officer, this position will lead a team of analysts and operations associates both in NJ and in CT, however the position will report to our Parsippany office. We currently have a hybrid work model, in office Tuesday, Wednesday and Thursday, and remote Monday and Friday. Delta Dental of NJ offers a competitive compensation program including medical, dental, Rx and vision, short and long term disability, life insurance, matching 401k, tuition reimbursement and much more. Come join a great organization, and get your smile on. ESSENTIAL DUTIES & RESPONSIBILITIES The Director will be responsible for execution of Sales Operations priorities including: Other Jobs You May Be Interested InGround Service Equipment Utility SpecialistFlight Attendant (Greek Speakers Only)Facilities Maintenance Technician – 10,000 Sign-On BonusSenior Analyst – IAM (REMOTE)Analyst – Cyber Threat Intelligence (Remote)Customer Service Agent(Online Remote Jobs) Southwest Airlines Call Center Rep – Hiring NowSpring 2025 Technology Internships (Cybersecurity, SWE, Technology Analyst)Tech Lead Software Engineer – SalesforceFlight AttendantFLIGHT ATTENDANT EWRSouthwest Airlines Campus Reach Neurodiversity Internship-PAIDProvisioning AgentRamp AgentSouthwest Airlines Remote Jobs, Southwest Airlines Work From Home $27 An HourSouthwest Airlines Remote Jobs Data Entry – Work From Home – DPSMCustomer Service Agent Part-TimeCall Center Officer – Remote WorkRemote Delta Customer Service Representative Jobs – Work From HomeDelta Airlines Remote Customer Support Positions AvailableDelta Jobs Work From Home(REMOTE) Delta Airlines Work From Home Jobs – Part-TimePart-Time Delta Airlines Data Entry Remote Jobs: Earn $/HourHome-Based Customer Service Advocate for Delta AirlinesCall Center SupervisorCUSTOMER SERVICE AGENTEasy Work From Home Delta Airlines Customer Service Jobs for TeensDelta Airlines Remote Customer Support PositionsRemote Delta Airline Jobs With Flight Benefits – Work From Home Job – USJoin Delta Airlines as a Dedicated Flight AttendantDelta Flight Attendant Opportunity – Full-Time Position – Competitive SalaryDelta Flight AttendantAirport Customer Service Agent FT (Delta) – HPNDelta Air Lines Flight AttendantFlight AttendantExciting Career Opportunity: Delta Flight Attendant at Delta Air LinesGround Maintenance Technician (Stationary) – JFKGround Maintenance Technician (Motorized) – LGAHuman Resources Manager, In-Flight Service (JFK)Ramp AgentGround Maintenance Technician (Stationary) – LGARemote Customer Service Representative – Delta AirlinesDelta Airline Customer Service Rep – Work At Home JobsDelta Airlines Careers Remote Customer Service, Delta HiringData Entry Specialist – Southwest Airlines (Online Virtual Remote Job)(Entry Level, Part Time) Delta Airlines Data Entry Remote JobsDelta Airlines Data Entry Remote Jobs – Apply NowData Entry Specialist at Delta Airlines (Remote)Netflix 27 Job Opening (Remote, Data Entry Part Time)Netflix Data Entry Jobs From Home Career Opportunities NowEntry Level Netflix Data Entry Remote Jobs – Request Consideration Management of direct reports: Senior RFP and Sales Coordinators Sales Coordinator Senior Support Admin Associates (hourly) Sales Operations Analyst Senior Sales Operations Analyst Broker Relationship Lead (shared with CSO) Business Sponsorship Salesforce.com PMO Sales Initiatives Championing Corporate Alignment through Salesforce.com: Act as a key liaison in aligning Salesforce.com functionalities with overarching corporate initiatives. This role involves ensuring that our CRM strategies align with our company’s broader goals and that our sales team is equipped with the tools and insights needed to drive corporate objectives. Guiding Sales Initiatives within the Project Management Office (PMO): Provide strategic oversight for PMO sales initiatives, ensuring they are aligned with and actively contribute to our corporate strategies. This includes offering insight and direction on various projects and helping to bridge the gap between sales objectives and company-wide goals. Collaborative Influence on Cross-Functional Initiatives: Engage actively in the Senior Steering Committee, providing sales perspective and guidance on various cross-functional projects. This role involves being a voice for the sales team in broader business discussions, ensuring sales interests are well-represented and aligned with corporate directions. Oversight and Integration of Additional Strategic Initiatives: Oversee and integrate additional strategic initiatives with a sales component, ensuring they align with and contribute to overall business objectives. This role requires a deep understanding of the sales landscape and the broader business environment, ensuring a harmonious and strategic integration of sales-related activities across the company. Senior Steering Committee Sales and Account Management Workflow Process Design and Reporting Sales data integrity, reporting and insights at all levels and group life cycle milestones Senior, Executive, Board, UA, Finance and Sales Leadership Submissions Lead discovery, general and formal quote/RFP, pipeline, onboarding, renewal, termination, winback Responsible for providing data-driven strategic insights to both the sales team and the leadership team specific to sales growth targets Sales Enablement and Events Content availability and fulfillment Translation Promotional Item inventory maintenance Event attendance, fulfillment and ROI Salesforce contact management External Vendor and Partner Relationships PPI General Agent/Administrator Partner Small Group Broker Platforms Ben Admin Platforms Lead and broker discovery platform Budget, Sales Forecasting and Program Planning Operational support Tracking and reporting QUALIFICATIONS FOR DIRECTOR SALES OPERATIONS To perform this job successfully, an individual must be able to perform each essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Bachelor’s degree, 5 years+ Sales Operations experience. Salesforce.com power user, reporting and experience required. Sales Channel, Insurance Carrier environment and proven leadership skills strongly preferred The following experience and attributes are preferred: Salesforce.com Sales Cloud tracking and reporting for clients, contacts, pipeline data Workflow process design and documentation management Leadership skills and the ability to drive projects to completion In-depth analytical experience with interpretive thinking to define problems and develop innovative solutions Willingness to take initiative to innovate and propose solutions to existing issues The ability to understand technical issues and prioritize multiple tasks Ability to work within multi-functional and multi-geographical teams Strong interpersonal skills and ability to work effectively with internal partners and external customers Experience with internal and external Incentive Compensation programs Continually drive alignment and execution of the core business priorities Organizational savvy to work across organizational boundaries and drive closure on issues and results PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and perform extensive close keyboard and PC work. The employee frequently is required to walk, talk or hear. The employee is occasionally required to stand and reach with hands and arms. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. This classification will be required to sign a confidentiality agreement.