Required Qualifications:
Client support Agent – Work from home An open door Carry your heart to work at CVS Wellbeing! Our Client Care division of CVS Wellbeing’s Drug store Advantage Supervisor business is recruiting 100s of Client Care Agents in your space!. Customer Service Jobs Aetna.Â
Could it be said that you are keen on an adaptable plan for getting work done and live inside 75 miles of Monroeville, Dad? An open door where you can adjust needs in and beyond work while being focused on conveying heart driven support of our huge number of plan individuals? Provided that this is true, think about this job at CVS Wellbeing, a Fortune 4 organization. We are at present recruiting Parttime Client Care support groups for the Drug store Advantage Chief (PBM) division of CVS Wellbeing. Customer Service Jobs Aetna.Â
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In this job, you will help individuals with their drug store benefit plans. You will accept inbound calls and answer questions with respect to remedy protection, drug inclusion and mail request remedies so our individuals better grasp their inclusion and choices. Through your abilities and information, you will offer the arrangements expected to assist with improving on their medical care insight. You will have the chance to find out about medical care, while extending your own encounters, and opening ways to extra open doors inside CVS!. Customer Service Jobs Aetna/Â
We offer Work from Home adaptability assuming that you meet the standards. Telecommute rules incorporates yet isn’t restricted to keeping up with your own web with endorsed speed necessities, secure work area liberated from interruptions, and fruitful culmination of the preparation program. Adherence to HIPAA and administrative consistence are expected in this job. Customer Service Jobs Aetna.Â
We have an extensive preparation program to guarantee your prosperity in the group. This incorporates nearby preparation of about a month and a half. Preparing is made to permit you to encounter hands on learning while likewise communicating with mentors, independent modules, and initiative commitment from day 1! Preparing area can change by individual involvement in on location and WFH positions. Customer Service Jobs Aetna.Â
Plan choices are intended to make an adaptable plan for getting work done for those adjusting needs in and beyond work. We are presently offering parttime timetables beginning at 20 hours every week. Days off and hours might shift. Planned start times will change and turn to help business needs. Site hours are 6am-11pm neighborhood time, 7 days out of every week. Customer Service Jobs Aetna.Â
Required Capabilities
- 2 year experience connecting with clients (for example call focus, retail, client support climate, neighborliness industry, military experience). Customer Service Jobs Aetna.Â
- PC capability in Windows-based applications
Favored Capabilities
- Partners degree or comparable experience
- Capacity to issue settle in a positive, useful way
- Happy with connecting with clients in a patient, supportive way that shows a real worry for further developing the client personal satisfaction. Customer Service Jobs Aetna.Â
- Unwavering quality and consistence with booking principles
- Capacity to show persistence and compassion and express confirmation and certainty. Customer Service Jobs Aetna.Â
- Solid client assistance abilities, including obliging phone behavior and incredible skill
- Solid oral, relational and relational abilities. Customer Service Jobs Aetna.Â