Job Overview
Location
Portstewart, Northern Ireland, United Kingdom
Job Type
Full Time
Additional Details
Job ID
4765
Job Views
286
Job Description
The Elite Job is a leading provider of dedicated to delivering unparalleled support to clients across various industries. With a commitment to excellence and innovation, we strive to empower businesses and elevate customer experiences.
Job Title: Customer Service Executive (Remote within the UK)
Job Summary: As a Customer Service Executive at The Elite Job, you will be responsible for providing exceptional support to our clients and ensuring customer satisfaction through effective communication and problem-solving. This is a remote position based within the UK, offering flexibility and autonomy.
Customer Service Executive (Remote within the UK)
Key Responsibilities:
- Responding promptly to customer inquiries via phone, email, or chat
- Resolving customer complaints and issues in a timely manner
- Maintaining a high level of professionalism and empathy in all interactions
- Collaborating with team members to optimize customer support processes
- Providing accurate information and guidance to customers regarding products or services
- Escalating complex issues to the appropriate department for resolution
Required Skills and Qualifications:
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- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficiency in using customer service software and tools
- Previous experience in a customer-facing role is preferred
- A positive attitude and a willingness to learn and adapt
Customer Service Executive (Remote within the UK)
Experience: Previous experience in customer service or a related field is advantageous.
Working Hours: This is a full-time position, with flexible working hours to accommodate various schedules.
Knowledge, Skills, and Abilities:
- Knowledge of customer service principles and practices
- Ability to handle stressful situations with grace and composure
- Familiarity with CRM systems and ticketing platforms
- Strong time management and organizational skills
Customer Service Executive (Remote within the UK)
Benefits:
- Competitive salary
- Remote work opportunity
- Ongoing training and development
- Health and wellness benefits
- Dynamic and supportive work environment
Why Join The Elite Job: Joining The Elite Job means becoming part of a dynamic team dedicated to excellence in customer service. We offer remote work opportunities, competitive benefits, and a supportive work culture where your contributions are valued and recognized.
How to Apply: Interested candidates are invited to submit their resume and cover letter via our website. We look forward to welcoming talented individuals to our team!
