Job Overview
Location
London, , United Kingdom
Job Type
Full Time
Additional Details
Job ID
3686
Job Views
455
Job Description
Responsibilities:
- Respond promptly to customer inquiries through various channels, demonstrating a commitment to excellence in customer service.
- Assist customers in navigating our products/services, providing accurate information, and resolving issues effectively.
- Collaborate with cross-functional teams to address customer needs and contribute to continuous improvement initiatives.
- Maintain thorough and up-to-date knowledge of our products/services to ensure accurate assistance to customers.
- Contribute to the development and improvement of customer service processes and procedures.
Customer Service/Customer Support Intern (Remote)
Qualifications:
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- Currently pursuing a degree in BBA or related area.
- Strong communication skills, both written and verbal.
- Excellent problem-solving abilities and a customer-centric mindset.
- Ability to work independently and as part of a remote team.
- Proficiency in MS Office.
Customer Service/Customer Support Intern (Remote)
Benefits:
- Gain real-world experience in customer service within a BPO setting.
- Collaborate with professionals in a supportive and remote work environment.
- Develop skills that are transferable across various industries.
- Access to mentorship and learning opportunities to enhance your career development.
How to Apply: If you are passionate about providing exceptional customer service, eager to learn, and thrive in a remote work setting, we invite you to apply for this internship. Please submit your resume and a cover letter outlining your interest and qualifications to us.
Join Scalesforth and embark on a journey to make a meaningful impact in the world of customer service. We look forward to welcoming you to our team!
