Job Description:
We are seeking a motivated and energetic Client Service Assistant to join our team at Costco in San Jose, California. This is a full-time remote position at the Associate level, ideal for candidates with at least 2 years of experience in client service or a related field.
Client Service Assistant – Remote Work
Responsibilities: 1. Provide exceptional customer service to clients via phone, email, and other communication channels. 2. Assist clients with product inquiries, orders, and issue resolution. 3. Conduct research to provide accurate and up-to-date information to clients. 4. Coordinate with internal teams to ensure timely delivery of products and services. 5. Maintain accurate records of client interactions in our CRM system. 6. Assist with special projects and initiatives to improve client satisfaction. 7. Collaborate with cross-functional teams to streamline processes and enhance the client experience. 8. Participate in training sessions and stay up-to-date on product knowledge and industry trends. 9. Contribute to Costco’s corporate social responsibility initiatives by giving back to the community.
Requirements: 1. Bachelor’s degree in business administration or a related field. 2. Excellent communication skills, both written and verbal. 3. Strong attention to detail and organizational skills. 4. Ability to multitask and prioritize in a fast-paced environment. 5. Proficiency in Microsoft Office suite and CRM software. 6. Ability to work independently and as part of a team. 7. Prior experience in client service or a customer-facing role. 8. Motivated and energetic personality traits. 9. Strong planning and research skills.
Client Service Assistant – Remote Work
Benefits: 1. Travel opportunities to attend industry events and conferences. 2. Travel and spending expenses covered by the company. 3. Free food provided during work hours. 4. Opportunities to give back to the community through corporate social responsibility initiatives.
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Equal Opportunity Statement: Costco is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We welcome and encourage applications from individuals of all backgrounds and experiences.
Join our team at Costco and make a positive impact on our clients and community through your work as a Client Service Assistant. Apply now!
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
Client Service Assistant – Remote Work
Work Schedule
This job has the following work schedule:
- Flexible