Job Description:
Join the American Express family as a Remote Customer Service Representative and help us deliver exceptional support to our valued customers from the comfort of your home!
Responsibilities:
- Handle inbound customer inquiries with speed, accuracy, and professionalism.
- Resolve customer issues and concerns with empathy and understanding.
- Process transactions and maintain detailed records of customer interactions.
- Collaborate with your team and stay informed on product and policy updates.
Requirements:
- High school diploma or equivalent; previous customer service experience is a plus.
- Excellent communication skills with a positive and friendly demeanor.
- Strong problem-solving skills and keen attention to detail.
- A reliable internet connection and a quiet, dedicated workspace.
What We Offer:
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- Competitive salary and a comprehensive benefits package.
- Flexible remote work hours.
- Opportunities for career growth and advancement.
- A supportive, inclusive team culture.
How to Apply: Submit your resume and a brief cover letter detailing your relevant experience and explaining why you’re excited to be part of the American Express team. We can’t wait to hear from you!
American Express Remote Customer Service Opportunity
