Postal Operations Technician

Job Overview

Location

Tempe, Arizona, United States

Job Type

Full Time
Additional Details

Job ID

6999

Job Views

12

Job Description

The US Postal Service is seeking a dedicated and detail-oriented Postal Operations Technician to join our team. This role is integral to ensuring the smooth and efficient processing of mail and packages. As a Postal Operations Technician, you will be responsible for overseeing the daily operations of mail processing, maintaining equipment, and ensuring compliance with postal regulations. Your contributions will directly impact the timely delivery of mail to our customers.

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Postal Operations Technician

Key Responsibilities

  • Oversee the daily operations of mail processing and distribution.
  • Maintain and troubleshoot mail processing equipment to ensure optimal performance.
  • Monitor and ensure compliance with postal regulations and safety standards.
  • Coordinate with other departments to ensure efficient mail flow and address operational issues.
  • Analyze operational data to identify areas for improvement and implement corrective actions.
  • Train and supervise junior staff and temporary workers.
  • Manage inventory of postal supplies and equipment.
  • Handle customer inquiries and resolve issues related to mail processing and delivery.
  • Prepare reports on operational performance and submit them to management.

Required Skills and Qualifications

  • High school diploma or equivalent; additional technical training or certification is a plus.
  • Strong understanding of postal regulations and mail processing operations.
  • Proficiency in using and maintaining mail processing equipment.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Strong communication and interpersonal skills.
  • Basic computer skills, including familiarity with data entry and reporting tools.

Experience

  • Minimum of 2 years of experience in a similar role within the postal service or a related field.
  • Experience in equipment maintenance and troubleshooting.
  • Supervisory experience is preferred but not required.

Postal Operations Technician

Working Hours

  • Full-time position.
  • Rotational shifts, including weekends and holidays, as per operational requirements.
  • Overtime may be required during peak mail periods.

Knowledge, Skills, and Abilities

  • In-depth knowledge of postal regulations and standards.
  • Skilled in the operation and maintenance of various mail processing equipment.
  • Ability to analyze operational data and generate insightful reports.
  • Strong organizational and time management skills.
  • Ability to train and supervise staff effectively.
  • Customer service-oriented with the ability to handle inquiries and complaints professionally.

Benefits

  • Competitive salary.
  • Health, dental, and vision insurance.
  • Retirement plans and pension options.
  • Paid time off, including holidays and vacation days.
  • Opportunities for professional development and career advancement.
  • Employee assistance programs.

Postal Operations Technician

Why Join

Joining the US Postal Service means becoming part of a team dedicated to serving the community and ensuring the timely and efficient delivery of mail. As a Postal Operations Technician, you will play a crucial role in our operations, with opportunities for growth and development in a supportive and dynamic environment.

How to Apply

Interested candidates are invited to submit their application, including a resume and cover letter, through our official US Postal Service careers portal. Please ensure your application highlights your relevant experience and skills.