Job Responsibilities: Customer Service Specialist

Hiring Organization: eBay

Educational Requirements: Bachelor Degree

Industry: Private

Employment Type: Full Time

Salary: $30/Hour

Location: Mississippi, USA

Task Summary:

At eBay, we’re more than a worldwide online business leader — we’re meaningfully impacting the way the world shops and sells. Our foundation engages a huge number of purchasers and venders in excess of 190 business sectors all over the planet. We’re focused on pushing limits and making some meaningful difference as we reevaluate the future of web based business for lovers.

Our clients are our compass, realness flourishes, striking thoughts are gladly received, and everybody can carry their exceptional selves to work — consistently. We’re in the same boat, sustaining the eventual fate of our clients, our organization, and our planet.

Join a group of enthusiastic masterminds, trailblazers, and visionaries — and assist us with interfacing individuals and construct networks to set out monetary freedom for all.

eBay Remote Jobs (Night Shift, Full Time) $30/Hour

Obligations

Handle everyday responsive issues with customers email and talk channel.
Effort could be telephone.
Finish doled out jobs and obligations in an ideal and proficient way
Work together with other colleagues to accomplish business objectives and add to drives to assist with further developing group execution and cycles.
Meet and surpass the completion time and nature of conveyance according to the predefined target, have an eye for details.
Fill in according to characterized cycles and SLA – outlook issue process.
Go about as a believed guide to merchants and record directors on imperfection survey/evacuation, eMBG case audit/unloading, specialized issues, item issues, and principles and strategy related issues that can hamper deals development.
Resolve issues for dealers of any eBay explicit obstacle to development and deals (counting deformity surveys/evacuation, eMBG case audit/activity, specialized issues, guidelines and strategy related issues)
Mentor dealers so that issues and strategies don’t obstruct their business in future and assist them with developing a proactive way to deal with evasion (rather than goal sometime later). Counting reception of eBay devices as well as standard cycles
Cooperate with interior partners, counsels, strategy creators and specialized teams to help with expedient goal.
Lay out a confiding in connection among eBay and the customer while maintaining an elevated degree of detail and exactness.
Share convenient discoveries with the Record Chief and key partner.
Share learning with group in daily clusters for energizing/extraordinary issue/question worked.
Be compassionate to customer concerns and show an open craving to present with proprietorship through to goal.
On occasion, use discussion and impact to advocate in the interest of eBay as well as the customer.
Sum up and give customer criticism to the board.
Lead Effort exercises (outbound telephone as well as email) including however not restricted to – Effort to customers with item/strategy data/schooling/rollout-Effort to customers to drive sustainable business development for great dealers and assist with maintaining a solid top vender local area. For example mentor customers with respect to approaches that might block progress for them or result in offering limitation, backing to address posting that are in infringement, share best practices to stay away from infringement and so on.
Giving heightening and confounded cases.
Recognize process holes and offer bits of knowledge/process improvement which is useful for vender/purchaser.
Research data utilizing available assets to fulfill customer requests. Guarantee high goal %, self and be advocate inside the group to meet business objectives.

Capability And Abilities Required: –

Graduation is Compulsory
Exhibit solid testing and critical thinking abilities.
Talented in performing various tasks, including the capacity to be adaptable and adjust to changes rapidly.
Master information on MS Office particularly PPT and Excel.
Data translation and Quality knowledge understanding is an additional benefit to prevail in this job.
Capacity to function admirably in a group climate and team up successfully with others.
Excellent using time, areas of strength for productively and relational abilities.
Self-starter with an inspirational perspective.
Capacity to constantly remain proficient.
High on responsibility to give E2E answer for customer.
2+ long periods of experience in customer service/online business/dealing with email or talk services.
Experience in dealing with customer complaints is a benefit.

eBay Remote Jobs (Night Shift, Full Time) $30/Hour

About eBay Benefits:

Other Jobs You May Be Interested In

eBay is a piece of Verizon Media, which was procured by Verizon Interchanges. Representative advantages at eBay may include:

Medical care: Thorough clinical, dental, and vision inclusion.
Retirement Plans: 401(k) plans or other retirement reserve funds choices.
Protection: Life coverage, handicap inclusion, and other protection benefits.
Taken care of Time: Excursion days, occasions, and perhaps debilitated leave.
Parental Leave: Advantages for unexperienced parents, including maternity and paternity leave.
Representative Help Projects (EAP): Backing administrations for workers managing individual or business related difficulties.
Proficient Turn of events: Open doors for profession development and preparing programs.
Wellbeing Projects: Drives to advance representative wellbeing and prosperity.
Advantages and Limits: Worker limits on items and administrations.

It’s vital to take note of that particular advantages can change in view of the worker’s job, area, and different elements.