About the Position:
Join our dynamic team at TeamHealth as a Patient Accounts Representative. This role offers the unique opportunity to work remotely after completing an initial training period. As a key member of our billing and accounts team, you will play a crucial role in managing patient accounts, ensuring accurate billing, and providing exceptional customer service.
Key Responsibilities:
- Account Management:Handle patient accounts, including billing, payments, and account adjustments.
- Billing Inquiries:Respond to patient and insurance company inquiries regarding account balances and billing statements.
- Payment Processing:Post payments to patient accounts and reconcile discrepancies promptly.
- Insurance Coordination:Verify insurance information and coordinate with insurance companies to resolve billing issues.
- Compliance:Ensure compliance with all federal, state, and company policies related to patient accounts and billing.
- Customer Service:Provide excellent service to patients by answering their questions and resolving issues related to their accounts.
Qualifications:
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- Education:High school diploma or equivalent; Associate’s degree in business or a related field preferred.
- Experience:Minimum of 2 years of experience in medical billing, patient accounts, or a related field.
- Skills:
- Strong communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Knowledge of medical billing software and EHR systems.
- Excellent organizational and time-management skills.
- Certifications:Certification in Medical Billing or Coding is a plus but not required.
Benefits:
- Competitive Salary:We offer a market-competitive salary package.
- Remote Work:Enjoy the flexibility of working from home after training.
- Health Insurance:Comprehensive health, dental, and vision insurance.
- Retirement Plan:401(k) with company match.
- Paid Time Off:Generous PTO policy to support work-life balance.
- Professional Development:Opportunities for ongoing training and career growth.
About TeamHealth: TeamHealth is a leading healthcare organization that specializes in the management and staffing of healthcare services. With a strong commitment to patient care, we provide high-quality service across a wide range of healthcare settings. Our team-oriented culture fosters collaboration and continuous improvement, making TeamHealth an exceptional place to work.
What Our Alumni Say About TeamHealth: “Working at TeamHealth has been a transformative experience. The support and opportunities for growth are unmatched. I feel valued and motivated every day.” – Former Employee
Frequently Asked Questions:
- What is the training period like?The training period lasts approximately 4-6 weeks, during which you will receive comprehensive training on our systems, processes, and patient accounts management.
- When will I be eligible to work remotely?You will be eligible to work remotely after successfully completing the training period and demonstrating proficiency in the role.
- What are the working hours for this position?The standard working hours are 8:00 AM to 5:00 PM, Monday through Friday, with some flexibility based on workload and time zone considerations.
- Is there an opportunity for career advancement?Yes, TeamHealth values employee growth and offers numerous opportunities for career advancement, including professional development programs and internal promotions.
- What support will I receive while working remotely?You will have access to a dedicated support team, regular check-ins with your manager, and ongoing training resources to ensure you remain connected and supported.
Join TeamHealth and become a vital part of our mission to deliver exceptional patient care. Apply today to take the first step in your rewarding career as a Patient Accounts Representative!