Service Delivery Representative II, Procure To Pay Operations (Remote) ID-6677

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Now Brewing – service delivery representative II, Procure to Pay Operations! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This job contributes to Starbucks success by efficiently processing standardized customer requests ensuring a high level of accuracy within a strict control environment. The service delivery representative II will also provide first level customer care across several areas of focus. Models and acts in accordance with Starbucks guiding principles.

As a service delivery representative II, you will…

Other Jobs You May Be Interested In

  • Process standard requests as submitted by customers
  • Manage workflows in applicable tools / systems related to standard requests
  • Enter data into applicable systems or passes to appropriate teams for entry once validated

We’d love to hear from people with :

  • Ability to communicate clearly and concisely, both orally and in writing
  • Ability to balance multiple priorities and meet deadlines
  • Demonstrated ability to apply critical thinking and analysts skills
  • Ability to work both independently and as a part of a team
  • Attention to detail

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire

sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above

Service Delivery Representative II, Procure To Pay Operations (Remote) ID-6677

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