Job Details:-
Hiring Organization:- Aetna
Post Name: Customer Service Representative
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $25/Hour
Locations:- North Carolina, USA
Required Qualifications:
Client support Delegate (Full Time)
Carry your heart to work at CVS Wellbeing! Our Client Care division of CVS Wellbeing’s Drug store Advantage Director business is recruiting 100s of Client Care Delegates in your space!
Is it true that you are keen on an adaptable plan for getting work done and live in North Carolina? An open door where you can adjust needs in and beyond work while being focused on conveying heart driven support of our large number of plan individuals? Provided that this is true, think about this job at CVS Wellbeing, a Fortune 4 organization. We are as of now employing Full Time Client Care support groups for the Drug store Advantage Administrator (PBM) division of CVS Wellbeing. Aetna Work From Home Job.
In this job, you will help individuals with their drug store benefit plans. You will accept inbound calls and answer questions with respect to remedy protection, drug inclusion and mail request solutions so our individuals better figure out their inclusion and choices. Through your abilities and information, you will offer the arrangements expected to assist with improving on their medical care insight. You will have the valuable chance to more deeply study medical care, while growing your own encounters, and opening ways to extra open doors inside CVS!. Aetna Work From Home Job.
We offer Work from Home adaptability on the off chance that you meet the rules. Telecommute models incorporates however isn’t restricted to keeping up with your own web with endorsed speed necessities, secure work area liberated from interruptions, and fruitful fulfillment of the preparation program. Adherence to HIPAA and administrative consistence are expected in this job. Aetna Work From Home Job.
We have a far reaching preparing system to guarantee your prosperity in the group. This incorporates nearby preparation of about a month and a half. Preparing is made to permit you to encounter hands on learning while additionally communicating with coaches, independent modules, and initiative commitment from day 1! Preparing area can change by individual involvement in on location and WFH positions. Aetna Work From Home Job.
Plan choices are intended to make an adaptable plan for getting work done for those adjusting needs in and beyond work. Days off and hours might differ. Booked start times will change and turn to help business needs. Aetna Work From Home Job.
Our Consideration partners have valuable chances to fill in and beyond our specialty unit with open doors for progression from a REP I to a REP II and III. There are ways to movement through our Vocation Planning guide. We need to see you succeed!. Aetna Work From Home Job.
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As we staff our business in a vital and dynamic manner, it might expect us to change booked working hours to meet the fluctuation of call volume. There might be times of pinnacle volume where we request an expansion in your standard hours dealt with extra time. Similarly, there are times where call volumes fall, and we might request that partners decrease booked hours. Any mentioned increment or decline to hours will be spoken with early notification to a partner. At CVS Wellbeing, we generally look to keep the partner at the core of what we do while satisfying business needs. Aetna Work From Home Job.
Required Capabilities
2 year experience cooperating with clients (for example call focus, retail, client support climate, friendliness industry, military experience). Aetna Work From Home Job.
PC capability in Windows-based applications
Favored Capabilities
Partners degree or identical experience
Capacity to issue tackle in a positive, useful way. Aetna Work From Home Job.
Happy with connecting with clients in a patient, supportive way that exhibits a veritable worry for further developing the client personal satisfaction. Aetna Work From Home Job.
Dependability and consistence with planning principles. Aetna Work From Home Job.
Capacity to display persistence and sympathy and express affirmation and certainty
Solid client care abilities, including affable phone decorum and incredible skill
Solid oral, relational and relational abilities. Aetna Work From Home Job.
Something like a half year of medical care insight.